Serving the Greater Baton Rouge Metro Area

Request Service
(225) 255-0699

Privacy Policy

Effective date: August 28, 2026

Illuminate Electrical ("Illuminate Electrical," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit https://illuminate-electricians.com/, contact us, request an estimate, or use our services.

Information We Collect

Information You Provide

We may collect information that you voluntarily provide through our website, by telephone, by email, or in connection with an electrical service request. This information may include:

  • Your name

  • Email address

  • Telephone number

  • Service or project address

  • Information about your electrical needs, property, or project

  • Appointment and service details

  • Communications you send to us

  • Payment and billing information when necessary to complete a transaction

Please do not submit sensitive personal information through a general website contact form.

Information Collected Automatically

When you visit our website, we and our service providers may automatically collect limited technical information, such as:

  • Internet Protocol (IP) address

  • Browser and device type

  • Operating system

  • Referring website

  • Pages viewed and time spent on the site

  • Approximate location derived from your IP address

  • Cookie and similar technology data

We may use cookies, analytics services, and similar technologies to operate the website, remember preferences, understand how visitors use the site, measure advertising effectiveness, and improve our services.

How We Use Your Information

We may use collected information to:

  • Respond to questions and service requests

  • Provide estimates and schedule appointments

  • Perform and manage electrical services

  • Communicate about your project, appointment, or account

  • Process payments and maintain business records

  • Operate, maintain, secure, and improve our website

  • Analyze website traffic and marketing performance

  • Send marketing communications when permitted by law and, where required, with your consent

  • Prevent fraud, misuse, and security incidents

  • Comply with legal, insurance, licensing, and regulatory requirements

Text Messages and Telephone Calls

If you provide your telephone number, we may use it to respond to your inquiry and communicate about estimates, scheduling, arrival times, service updates, and related customer-service matters. Message and data rates may apply.

We will not use your telephone number for recurring promotional text messages unless you have provided any consent required by law. Consent to receive promotional messages is not a condition of purchasing services. You may opt out of promotional text messages by replying STOP. For assistance, reply HELP or contact us using the information below.

Mobile information will not be sold or shared with third parties for their own marketing or promotional purposes. We may share it with service providers that help us deliver communications, subject to appropriate restrictions.

How We Disclose Information

We may disclose information in the following circumstances:

  • Service providers: To companies that help us operate our website and business, such as website hosting, form processing, analytics, communications, scheduling, payment processing, advertising, and IT support providers.

  • Business operations: To employees, contractors, technicians, professional advisers, insurers, or other parties who need the information to provide services or support our operations.

  • Legal and safety purposes: When reasonably necessary to comply with applicable law, respond to lawful requests, enforce our agreements, protect rights or property, or address fraud, safety, or security concerns.

  • Business transfers: In connection with a merger, financing, sale of assets, reorganization, or similar business transaction.

  • With your direction or consent: When you ask us to disclose information or otherwise consent to the disclosure.

We do not sell personal information for monetary compensation.

Cookies and Analytics

Cookies are small files placed on your device that help websites function and collect information about site usage. Our website may use essential, functional, analytics, and advertising cookies.

You can adjust your browser settings to block or delete cookies. Doing so may affect certain website features. Where required, our website may provide a cookie-consent tool that allows you to manage nonessential cookies.

Third-party analytics and advertising providers may collect information through cookies or similar technologies according to their own privacy policies. You can also use industry opt-out tools or your browser's privacy controls to limit certain interest-based advertising.

Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including providing services, maintaining business and warranty records, resolving disputes, enforcing agreements, and satisfying legal, tax, accounting, insurance, or regulatory obligations. Retention periods may vary depending on the type of information and why it was collected.

Data Security

We use reasonable administrative, technical, and physical safeguards intended to protect personal information. However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.

Your Choices and Privacy Rights

You may contact us to request access to, correction of, or deletion of personal information we maintain about you. You may also ask us to stop sending marketing communications. We will respond as required by applicable law and may need to verify your identity before completing certain requests.

Marketing emails may include an unsubscribe link. You may still receive non-promotional communications concerning appointments, active projects, payments, warranties, or other service matters.

Third-Party Websites

Our website may contain links to websites or services operated by third parties. We are not responsible for the privacy, security, or content of those third-party services. Review their policies before providing personal information.

Children's Privacy

Our website and services are intended for a general audience and are not directed to children under 13. We do not knowingly collect personal information from children under 13 through the website. If you believe a child has provided personal information to us, please contact us so we can take appropriate action.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. When we do, we will post the revised policy on this page and update the effective date. Your continued use of the website after an update is subject to the revised policy.

Contact Us

If you have questions about this Privacy Policy or want to make a privacy request, contact:

Illuminate Electrical
11725 Cloverland Court, Suite B
Baton Rouge, LA 70809
Phone: (225) 255-0699
Website: https://illuminate-electricians.com/contact/